Help Center

Getting Started

What is StillRuns?

StillRuns is a marketplace for classic vehicles built between 1941 and 2000. Sellers list their cars, buyers browse and contact sellers directly — no middlemen, no buyer fees.

How do I create an account?

Create an account with your email or Apple ID. Account creation takes under 2 minutes.

Is StillRuns free for buyers?

Yes. Buyers pay nothing to StillRuns. Browse and message sellers completely free.

What kinds of vehicles are listed on StillRuns?

Classic cars and trucks built between 1941 and 2000. We focus exclusively on vehicles with collector interest — muscle cars, sports cars, European imports, pre-war classics, JDM, and more.

Is there a StillRuns website?

Yes — StillRuns is available on the web today. The iOS app is coming soon.

For Sellers

How do I list my car?

Start from the Sell page and follow the listing wizard. Enter your VIN for automatic spec decoding, upload photos, set your price, and choose a listing package. After account setup and payment confirmation, your listing becomes visible and remains subject to policy review.

What listing packages are available?

StillRuns has three listing plans:

• Standard — $69 one-time. List your car and let buyers find you. Pay once; the listing stays live until your car sells.
• Touring — $129 one-time. Everything in Standard, plus Seller Tools: weekly performance report, buyer activity signals, comparable listing context, and ghost pricing.
• Collector Pass — $799/year. Up to 3 active listings with Touring seller analytics and a portfolio dashboard. Built for owners managing multiple vehicles.

All plans include the same full photo gallery — photo count is not limited by your plan.

Can I add more than one listing?

Yes. The Collector Pass ($799/year) plan includes 3 simultaneous listing slots with instant slot recovery when a vehicle sells. Standard and Touring plans each cover one vehicle at a time.

Do I pay a commission when my car sells?

No. StillRuns charges only the listing package. When your car sells, 100% of the sale price goes to you.

How do I cancel Collector Pass?

Standard and Touring are one-time payments, so there is no recurring subscription to cancel. Collector Pass renews annually and can be managed from account settings or by contacting support before the next renewal date.

How many photos can I upload?

All plans include the same full photo gallery — photo count is not limited by your plan. Video upload is also available on all plans.

What happens to my listing if I cancel?

Standard and Touring purchases do not renew. If you cancel Collector Pass, pass benefits continue until the current annual period ends.

Can I edit my listing after it goes live?

Yes. You can update photos, description, price, and details from your account.

For Buyers

How do I contact a seller?

Open any listing to view the full details, then choose “Message Seller.” Messages stay in your StillRuns account.

Can I make an offer?

Yes. From any listing, you can send a message, make an offer, or counter-offer. Sellers can accept, decline, or counter.

Does StillRuns verify listings?

Listings become visible after payment confirmation and remain subject to policy review. StillRuns is not able to independently verify mechanical condition, title status, or vehicle ownership — we strongly recommend a pre-purchase inspection and title verification before any purchase.

Can I save listings I’m interested in?

Yes. Tap the save icon on any listing to add it to your Saved list, accessible from your Saved list.

Does StillRuns facilitate the actual transaction?

StillRuns connects buyers and sellers; the actual transaction happens directly between the two parties. StillRuns does not hold funds, process payments between users, or handle title transfer. Review our Buyer Tips page for guidance on safe transactions.

Payments & Billing

How does billing work?

Listing package payments are processed securely by Stripe on the StillRuns website. You won’t be charged inside the iOS app.

What payment methods are accepted?

All major credit and debit cards via Stripe.

Is my payment information secure?

Yes. StillRuns never stores your card number. All payment processing is handled by Stripe, which is PCI-DSS Level 1 compliant.

When am I billed?

Standard and Touring are charged once at checkout. Collector Pass is charged annually and renews each year until canceled.

Can I get a refund?

Standard purchases are refundable within 72 hours of listing activation. Touring and Collector Pass purchases are final except where our Terms of Service provide otherwise or where a platform error prevented delivery of the purchased service. If you believe there was a billing error, contact billing@stillruns.app.

Technical

What devices does StillRuns support?

The website works on all modern browsers. The iOS app is coming soon and will require iOS 16 or later.

My listing isn’t showing up in search — why?

Listings become visible after payment confirmation. If yours does not appear after payment confirms, contact support@stillruns.app.

How do I reset my password?

Use the password reset page, enter the email address on your account, and follow the link sent to your inbox.

Is my data private?

Yes. Review our Privacy Policy for full details. We do not sell your personal data.

Still Have Questions?

We’re happy to help. Visit our Contact page to reach the StillRuns support team.