Help Center

Getting Started

What is StillRuns?

StillRuns is a marketplace for classic vehicles built between 1941 and 2000. Buyers contact sellers directly. There are no buyer fees.

How do I create an account?

Sign up with email and password, Google, or Apple. Complete phone verification to save listings, contact sellers or list a car.

Is StillRuns free for buyers?

Yes. Browsing, saving listings, messaging sellers and making offers are free.

What kinds of vehicles are listed on StillRuns?

Classic cars and trucks built between 1941 and 2000.

For Sellers

How do I list my car?

Open Sell, enter your vehicle details, add photos, set your price and choose a listing plan. VIN is optional. Complete account setup and payment, then check your listing status.

What listing packages are available?

StillRuns has three listing plans:

• Standard — $69 one-time. One listing, until sold or removed.
• Touring — $129 one-time. Standard features plus current saves and offer conversation counts, weekly activity updates, similar active listings, and Ghost Pricing.
• Collector Pass — $799/year. Up to 3 simultaneous listings with Touring features.

Can I add more than one listing?

Yes. Each Standard or Touring purchase covers one car. Collector Pass includes up to 3 simultaneous listing slots. A slot becomes available when its car sells or is removed.

Do I pay a commission when my car sells?

No. Sellers keep all sale proceeds. StillRuns charges listing and pass fees.

How do I cancel Collector Pass?

Open Collector Pass in Account and choose Manage pass. Apple purchases are managed through Apple; website purchases through Stripe.

How many photos can I upload?

Each listing requires 3–20 photos. All plans also support video.

When does my Collector Pass end if I cancel?

Canceling stops the next renewal. Pass benefits continue until the current annual period ends.

Can I edit my listing after it goes live?

You can update photos, description and price from Account. Submitted vehicle identity details stay locked.

For Buyers

How do I contact a seller?

Open any listing to view the full details, then choose “Message Seller.” Messages stay in your StillRuns account.

Can I make an offer?

Yes. Choose Make offer on an active listing. Sellers can accept, decline or counter.

Does StillRuns approve listings before they go live?

There is no routine pre-approval. Listings must meet account, listing and payment requirements before going live. StillRuns may remove listings that break marketplace rules. We do not independently verify mechanical condition, title status or vehicle ownership. Arrange a pre-purchase inspection and verify the title before buying.

Can I save listings I’m interested in?

Yes. Use the save icon on a listing to keep it in your saved listings.

Does StillRuns facilitate the actual transaction?

StillRuns connects buyers and sellers; the actual transaction happens directly between the two parties. StillRuns does not hold funds, process payments between users, or handle title transfer. Review our Buyer Guide for guidance on safe transactions.

Payments & Billing

How does billing work?

Website purchases use Stripe. In the iOS app, Standard checkout opens in Safari. Touring and Collector Pass purchases use Apple.

What payment methods are accepted?

Available payment methods are shown at checkout.

Is my payment information secure?

Stripe handles website payments. Apple handles in-app purchases. StillRuns does not store your full card number.

When am I billed?

Standard and Touring are charged once at checkout. Collector Pass is charged annually and renews each year until canceled.

Can I get a refund?

Standard and Touring purchases qualify for a full refund within 48 hours of payment. After that, refunds apply when StillRuns caused the fault. Canceling Collector Pass does not receive a refund. If StillRuns caused the fault, all plans qualify for a full refund of the amount paid. There are no partial refunds, prorated refunds or credits. Policy-violation removals are not refundable. Request Apple purchase refunds through Apple. For other refund questions, contact support@stillruns.app.

Technical

What devices does StillRuns support?

Use the website in a modern browser. The iOS app requires iOS 17 or later.

My listing isn’t showing up in search — why?

Check the listing status in Account. Complete any required setup or payment steps. If the listing is active but still missing from search, contact support@stillruns.app.

How do I reset my password?

If you use a password, open the password reset page and enter your account email. If you use Google or Apple, use that sign-in option.

How do I unblock someone in the iOS app?

Open Settings, then Security & Login and Blocked Accounts. Choose Unblock and confirm.

Is my data private?

Yes. Review our Privacy Policy for full details. We do not sell your personal data.

Still Have Questions?

Visit our Contact page to reach support.